Help Desk Hours

Monday – Friday: 8am -5pm (Pacific Time)
Saturday & Sunday: Closed

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Please note: A screenshot displays very limited information so we recommend that you install the free Chrome extension Loom. Loom allows you to make a video recording of everything that is giving you problems which allows us to see exactly what’s happening when you encounter issues. These insights enable us to diagnose problems quickly and it’s the same tool we use ourselves when we create videos to help our fellow RockStars.

Save Time: We’re aware that your time is very valuable and you’d like fast answers so, please provide your Site ID for anything involving the Sparkzio site builder. If it’s one of our powerful apps, please include the URL that’s displayed in your browser. The more information you can provide us with will allow us to quickly provide you with the answers you need so that you can forge ahead!