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  3. Looking for Billing, Purchase, Guarantees, and Account Info or General Policies?

Looking for Billing, Purchase, Guarantees, and Account Info or General Policies?

Looking for info about billing, cancellations, and Action Taker Guarantees?

Here is our general info and guarantee/refund policy

Note: Terms may differ on some products (please refer to your purchase page)…

General Terms of Purchase
In order to complete this purchase, you must actively accept the following terms and conditions…
Communication…
By completing a purchase, you grant 2RS and its wholly owned brands express permission to communicate with you via email. This communication includes product and company updates, news, and special offers. You may always unsubscribe from communication by choosing the “unsubscribe” option in any communication you receive from us. Note: we do NOT sell your email or contact information. EVER.
Guarantees and Warranties…
What is your Guarantee or refund policy?
We offer a 30-day Action Taker – “Get it Working” Guarantee. If you have issues accessing, using, or installing this program (software/training/etc) or need help with the training, we will work with you to resolve it. Please contact us HERE within the first 30 days of purchase if you are having issues. We will work with you to help troubleshoot any issue you may have. After giving us the chance to help you resolve any issues, should we be unable to help you get it working, we will issue a full refund.
Terms and Qualifications
To fully qualify for our guarantee (or for a refund), you must initiate contact on our Help Desk HERE within the first 30-days of purchase. This is vital and mandatory, as it will allow us the necessary time to work with you to help you. You must allow us to work with you to troubleshoot and help you through the remaining duration of your first 30-days. Should you fully demonstrate evidence that you put all of the training and expert consultation to work – and we still cannot help you get the software installed and running, we will issue you a refund. Simply contact us to work with you within the first 30-days to allow us to help you.  Anything submitted outside that window will not qualify. In other words, help/guarantee requests that are not initiated within the first 30-days of purchase, and proceeding up to 30-days from date of purchase, will be denied.
Your monthly service may be cancelled at any time with at least 7 days notice prior to your NEXT billing date.  You must contact our help desk 7 days prior to your NEXT billing date. No refunds will be given on past billing. Sorry… no exceptions.
In the meantime, we are here to help you. Let us help you! 🙂
Results Outside Our Full Control…
While we will strive for your success in every way, we cannot guarantee results that we cannot control. This includes Google rankings and similar 3rd party platforms. We can certainly help you influence results, but we cannot control them. I know, this is common sense – but it needed to be said! 🙂

3rd Party Conflicts…

We cannot warrant or make guarantees regarding 3rd party apps or services in which we have no control. This includes services such as hosting, image hosting, video hosting, or ANYTHING that is NOT our own app/service, outdated apps – such as old web browsers, outdated operating systems, and any other service that causes a challenge. In other words, if you have a 3rd party app that doesn't play nice with ours, for any reason, we will certainly try to help to our best ability but obviously – services that are not our own, and how they may conflict are not within our control. Therefore, such items and situations are not covered in our guarantee.

Additional Terms…

In addition to allowing us to help you succeed, your account must be in current and good standing to qualify for any assistance or guarantees. This includes being up to date on payments, being in good standing with merchant processors, etc. Circumventing the policies via 3rd party payment disputes also disqualifies any stated or implied guarantee.
Buyer’s remorse or “I just didn’t want it” do NOT qualify for refunds.
NOTE: should a refund be issued, all account access and licenses will be immediately terminated upon finalization of transaction. This will render the software functionless on any property in which it is installed. This includes any and all websites that house the tool.
If you qualify for a refund, please note that it can anywhere from 1-7 Days to process your refund. Thanks for being patient.
Please Note:
Serial refunders and those that attempt to abuse the above policy, will be banned from all future purchases by name, email, and IP address. We track every refund requested and if you have purchased more than one product and requested refunds on more than 50% of your purchases, then you are considered a serial-refunder.
Service
2RS Reserves the right (At our sole discretion) to cancel, ban, or discontinue access/service to anyone who abuses the system or resources.

 

Have an account or billing inquiry?

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Updated on December 1, 2018

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